Spotlight – Tech & Customer Loyalty

Do you remember the time when airline tickets came in booklet form? There were the tickets themselves, printed on rich glossy paper followed by pages of Ts&Cs. The airline industry was the first to reward its customers for being loyal in the 1970s. And this was in a widespread and popular way. There was finally a thing such a ‘free flight’ then. Retail caught on later.

Now, with the emergence of ubiquitous tech, airline tickets appear in our mobile wallets, of course. But the whole game of customer loyalty has changed too. Take your stuff, tap a card, ka-ching! It’s just as easy as that. And with customized offers, great new discounts and convenience of a mobile – customer is now truly King (or Queen!)

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(Photo by Álvaro Serrano on Unsplash)

Everything is also, much more immediate. We live in a world of real-time gratification. Our communications, thoughts, dreams, memories – everything is captured and chronicled as we collect them. With this sense, it is important for a customer to instantly accrue points, or redeem them. Using the data that companies hold, they can predict a purchase, even suggest it, and assist with it.

Our emotions can now be monetised. And some consumers, obviously engage more than others. But brands are now making it harder for us to remain unengaged. Life is now about the next aspirational holiday, or dinner out or those gorgeous cufflinks. If I can pick up some points for my spend, why not?

We are living through this evolution and time will tell if the most loved brands continue to grow their user base. Are there specific brands you are loyal to? Any programmes that you subscribe to, or better still, get your friends to subscribe to as well? We’d ove to hear some of your thoughts (promise we won’t be offended!)

What’s New on Zephop – August 2017

With heavy showers and lots of festivals coming up – it’s time to sit back, relax and hunt for some delicious food. To make your life easier and more lovable, Zephop is at your service! With two absolutely smashing restaurants, your life and love for food, is about to go on a never-ending roller coaster!

Splitsvilla Café and Sheesha Lounge

Located in Vashi, Splitsvilla welcomes you to a whole another world. With interiors that spell out ‘Amazing’, it’s hard not to fall in love with the way Splitsvilla looks! Good music, outstanding ambience, and promising food, you’re in for a treat! If you’re a Sheesha lover, you’ve found your favourite place – cozy, comfortable and reasonable prices – best combination or what? Rush to Splitsvilla Café to have a great time!

Pauze Café Lounge

Sometimes surprises do come in small packages! Welcome to Pauze, a restaurant tucked in a backyard and decorated in the most beautiful way! If you’re a digger for pretty looking restaurants, please visit Pauze! Pauze caters to all your moods, whether you’re looking for a wine-dine experience, or a dancing experience, or a yummy dinner experience, Pauze is your stop! Giving you a package deal, you’ve found your match!

Are you excited for August? We sure are. With exciting restaurants and fun and interesting offers coming your way, August is a month filled with surprises! Visit and hog at restaurants and remember to upload your bill to Zephop.com!

So long, foodie!

Flip Bar & Kitchen – Featured Review

Smile Eat Laugh Talk Drink Shout – do these sound like you? You’ve officially found your favourite place! Quit searching, and meet us at Flip! Finger Licking Indulgent Pleasure, or also called Flip, is definitely our new place to chill at.

With absolutely smashing interiors, welcome to your new home! If you think the ambience is brilliant, the upper deck will be a pleasant surprise. With amazing music blasting through the speakers, it puts you on a groove like never before!

Are you sheesha lover? Get ready to have an experience like never before! Amazing décor, food, ambience, and all at an absolutely reasonable price – it’s impossible to not like Flip! Now, coming to the food, if you’re the type who love to try new and interesting things, here’s your next challenge – Cilantro Pineapple Jalapeno Kick. As crazy as it sounds, try it out and let us know what you think! If you feel fruity and fresh – Watermelon Caprioska is your deal !

Are you the type who tries to bring in healthy with every dish? Does Spinachy Mini Samosas sound inviting? Or even try their Tiny Chipotle Spinach Cheese Balls, for a burst of cheese inside your mouth! Trust me, you cannot go wrong with these options, tasty but also healthy.

For you non-veg lovers, try the Papas a la Saif, a renowned dish from the Chef. For yumminess and love combined together, try their Buffalo Chicken Nachos, beautifully made beetroot tortillas with tender and flavourful chicken!

For desserts, why not try the Red Velvet Shake! A combination and a delightful surprise all in one glass, with Hershey’s Kisses, M&Ms and a smashing chocolate Ganache. If you’re not in your car, on the way to Flip – well what are you even waiting for? This is a dream come true! So, head to the newest favourite in town!

If you have an awesome experience, share your thoughts with us on the comments section below! Don’t forget to upload your bill to Zephop.com and win amazing offers! Till then, Flip, Flip, and FLIP away!

Featured Review – Ambrosia Café and Deli

Ambrosia is a great place in the bylanes of Marol that will surprise you and make you very very happy, for sure. With indoors and outdoors seating, Ambrosia Café and Deli is indeed the best place for a quiet and fun evening. The ambience is absolutely beautiful and creates a relaxed and comfortable atmosphere to enjoy your meal in. Ambrosia got it just right with fun board games and cards to keep you occupied.

Coming to the part you’re all waiting for – the FOOD. If you’re a fan of Chicken Wings, Ambrosia Café and Deli has you covered. With a slight hint of barbeque flavor to it, these Chicken Wings can take you to places. Want to do it right? Try the Chicken Steak. Trust me, no one can even try to be disappointed.

If you’re vegetarian, try the Garlic Mushroom Crostini, or even the Veg Lasagna and get ready to be blown away. You can even try their large variety of absolutely yummy pizza and pasta! Every dish on their menu is a favourite of Zephop’s.

On the topic of desserts, you HAVE to try their Kitkat Waffle. It is absolutely bursting with flavours, and it’ll leave you craving for more. If you’re an Oreo fan, then they have a special Oreo Waffle made just for you! Crispy, Crunchy, Yummy, Tummy – are these the words you’re looking for? I think you have found your destination.

Do you love it already? Do get to one of our favorite places in town! Comment below about your experience with Ambrosia and tell us what free rewards you redeemed! And do not forget to sign up to Zephop.com, upload your bill and earn many points and fun gifts!

Till next time, polish it off!

Top 5 Biryani Places on Zephop

South Indians love their curd rice, and North Indians love their fried rice. However, all of us Indians love Biryani, a brilliantly balanced amalgamation of spices and tangy twists of flavour. Aromatic and well-spiced Biryanis are always a favourite whether you ask a 5-year-old child, or an 80-year-old man. We at Zephop sure love it – so tour of our favourite restaurants which serve the best Biryani in town! Here’s a round-up, why not use your Zephop points here to redeem these dishes for free?

Arabian Chillies – Mumbai

With flavour, spice and love oozing out, they offer all sorts of Biryani, ranging from Egg to Chicken Dum and Paneer to Veg Biryanis. Each pot is delicately spiced and slow cooked with lots and lots of love!

121 Kitchen: BarBQ – Pune

Great ambience, a live band, amazing service and of course great food including tasty Biryani! Looking for a perfect and fancy evening with some delicious Biryani? You’ve definitely found your place!

Oceanic – Mumbai

If you are looking for a fine dining experience with delicious food – this is your pick. Try their Murg Mussallam Biryani, or even their Hara Masala Biryani. Worth every bite – and you’ll be licking the bowl at the end of this experience.

Red Dot – Pune

A small, cozy restaurant located in Pune, it not only offers amazing Chinese dishes, but also the yummiest Biryani in town! With 4 different versions of Dum Biryani, Red Dot surely knows how to put a smile on its customers face!

Singh Saab – Mumbai

As the name suggests, this is the place where Punjab and Love come together. Many say their Chicken Dum Biryani is a must. With fragrance and aroma in the air, you’ll get hungry just by the smell of their mouth-watering Biryanis.

If you’re a food lover then you would surely know what a piping hot plate of Biryani could do to you. If you haven’t been to any of these places, then go! Let us know what you think, in the comments sections below, and don’t forget to upload your bill to earn Zephop points!

If you know any other place that serves amazing Biryani, then let us know! We’re all ears for great food.

Stay tuned for  our list of Top 5 Dessert Restaurants in Mumbai. Till then, Biryani away!

Featured Review – Chai Shai

Are you a chai lover? Cannot get past a day or an evening without a hot cup of tea? Absolutely love settling down with a nice book and a cup of pleasant tea? Well, if that sounds like you, you’ll surely love one of our newest finds – Chai Shai! With its comfiest décor, and the best of chai – I can assure you that your evening will be well spent. Are you looking for an escape plan and want to escape into the world of quiet calm? This is your answer!

With its wide variety of amazing teas, and delicious snacks, it’s hard to not like Chai Shai. Pick up your favourite book and order a hot Pune’s Maramari Tea and some Bun Maska Cheese Grilled to munch on, it’ll be a blissful day. ‘Big things come in small packages’ – well with great food, amazing service, and an awesome ambience, what more does one need? Chai Shai is a business that cares about the likes and wants of their customers and so, have partnered with us at Zephop to bring the best rewards to customers.

Haven’t earned those Zephop points or redeemed any rewards yet? Well, hop into  your car and get your favourite customised tea as soon as possible! Yes, you heard me right. Best thing about Chai Shai? You can make you own customised tea. Thank me later, but this place is one that ever tea-lover has to visit!

Zephop has thoroughly enjoyed. their ultimate and fresh Summer Special Menu as well. With mangoes floating in the air, try some innovative mango dishes at Chai Shai.

Remember the dishes I told you about, and try them out on a perfect Sunday morning for breakfast, or even for a relaxed weekday evening. Loved the teas at Chai Shai? Let us know your experience in the Comments section below. Also, don’t forget to sign up to Zephop to make the most of your spend. Until next time, slurp slurp!

What’s New on Zephop – January 2017

Happy New Year, everyone. From us here at Zephop, we hope everyone had a chance to catch a break, eat some good food, maybe travel a little and catch up on some well-deserved sleep. We hope your 2017 has kicked off to a fantastic and enthused start.

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The Zephop team has finished its reflections of the past year of work and we are hoping to make some changes as well as introduce a bunch of new things. Nothing like a startup to mix things up constantly, eh!

We will continue to do the things that have worked well for us in the past and we will keep you posted here about the things that change. We hope you continue to use Zephop and it integrates seamlessly with your daily life. If you have any questions, comments, or feedback, we are listening! Let us know.

Until next month, let the good times roll!

What’s New on Zephop – December 2016

As part of a roundup of the year, the team at Zephop would like to thank all our dedicated readers for your lovely comments on this blog.
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The Design, Content & Marketing function at Zephop exists to build a brand around the idea that we are passionate about. In our first full calendar year of operations as a team, we executed many plans that we had on our to-do list and ran with many initiatives that seemed appropriate to ‘kick off’ when a certain situation demanded.

From running coordinated, multi-location campaigns on social media to the birth of this blog to training interns on marketing initiatives, it feels like we have achieved a lot and yet we have only scratched the surface of the sea of possibilities. Coming up with our own designs for collateral and rehashing them regularly to ensure we remain ahead at the game has been a learning curve for us. As has constantly delivering the balance of cost, speed, quality. That too!

At Zephop, we have always believed that if you are not swamped with work and stretched to the limits, something is wrong. Each co-founder leads their stream with the same passion and obsession. And so far, it has been SO good!

So, for 2017, we will continue to do the things we have done well this year, and keep coming up with new ideas, initiatives, and hare-brained schemes. Because, if we don’t stir the pot, who will? Best wishes to all and their family and friends over the festive period. See you next year!

Zephop.com

Featured Review – Anonymous Cafe Bar

Any place that is called ‘Cafe’ & ‘Bar’ has already won, right? Anonymous made us think of ‘V’, from V for Vendetta (must watch if you haven’t), but the resident blogger digresses. Where were we? Ahhh… Pune, Pune the city of a million dreams and a thousand smiles, and hundreds of outstanding places to eat out at.

Anonymous Cafe Bar has a large rooftop space in the Cerebrum building of Kalyani Nagar. It is split into a cozy enclosure and a larger alfresco with a part higher seating on one end and a stage on the other end.The rooftop bar out in the open has a very boho-chic feel. You can eat, drink and dance in the open, which is liberating! The ambience overlooking the city from the 8th floor is perfect – whether for a summertime dinner or an afternoon brunch in the shade. I mean, come on, look at this version of Nachos with Cheese Sauce.

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The food at Anonymous is delicious, the service is known to be prompt, and the ambience is terrific. All ingredients for a visit spent well! If I were you, I’d go and spend some money on drinks to get Zephop points, and then I’d order the Paneer Tikka Starter, stick to a good ol’ non-veg Kabsa rice, and totally dig in to the Blueberry Cheesecake for my dessert. Correct me if I’m wrong, but that is the way to redeem those Zephop points. Thank me later!

If you’ve joined us from the vastness of the interwebs, hello from Zephop! Remember you get the best deals, free rewards, and tons of goodies when you sign up with our fast and convenient loyalty management platform. Whether you are a self-proclaimed die-hard foodie or just another hero that eats to live, sign up to Zephop and try out some new places. We guarantee you will love the experience.

What’s New on Zephop – July 2016

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Here at Zephop, we believe in getting bigger and better – real quick. The resident blogger is proud to announce that Zephop is at 25+ new, fun, awesome locations in Pune. Our team at Pune has worked tirelessly over the past month to bring to customers the best deals, rewards, and freebies. Why not check out the Discover page to see where you hit this weekend?

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